Team Leader – Sports

Team Leader – Sports Job Overview

This Team Leader – Sports opportunity is presented for job seekers looking for Team Leader – Sports Jobs. The role is associated with Dubai and the stated employer is GMG Group. The information below has been reorganized into a practical format so candidates can review the position, responsibilities and stated requirements more easily.

Key Responsibilities

• Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector.
• Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.About the role: The role holder is responsible for providing support in driving sales through the performance and development of the Store Sales team.
• The role is also responsible of ensuring the delivery of exceptional operational, commercial and customer service standards.
• Core Responsibilities: Supports in delivering the store annual sales targetsAssists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer serviceConducts store operations audits to ensure compliance with the required store standard operating policiesOversees the store’s after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customersEnsures that visual merchandising standards are achieved and that products are displayed in accordance with brand policyEnsures promotions and pricing are accurate and in tune with company standards and policies.Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collectionsSubmits daily invoices and sales recap to FinanceExecutes store operations including cash handling, inventory taking and record keeping in line with company’s standard operating proceduresMaintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of productsManages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepanciesEnsures interior and exterior of the store are clean and maintained to company and brand standardsDirects the team to follow standard operating procedures and store appearance standardsCarries out the duties of a cashier (as required) People Management: Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management processDevelops talent within the team by providing guidance, mentoring and coaching to achieve the defined goalsDrives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement Qualifications / Skills: Bachelor’s degree in any disciplineA minimum of 4 – 5 years of relevant experience with at least 3 years in a similar supervisory role in retail operations

Qualifications and Skills

• Core Responsibilities: Supports in delivering the store annual sales targetsAssists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer serviceConducts store operations audits to ensure compliance with the required store standard operating policiesOversees the store’s after sales processes and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.Ensures customer needs are met, complaints are resolved and customer service provided is of exceptional standard; identifies current and future customer requirements by establishing rapports with potential and existing customersEnsures that visual merchandising standards are achieved and that products are displayed in accordance with brand policyEnsures promotions and pricing are accurate and in tune with company standards and policies.Generates and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collectionsSubmits daily invoices and sales recap to FinanceExecutes store operations including cash handling, inventory taking and record keeping in line with company’s standard operating proceduresMaintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of productsManages inventory such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepanciesEnsures interior and exterior of the store are clean and maintained to company and brand standardsDirects the team to follow standard operating procedures and store appearance standardsCarries out the duties of a cashier (as required) People Management: Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management processDevelops talent within the team by providing guidance, mentoring and coaching to achieve the defined goalsDrives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement Qualifications / Skills: Bachelor’s degree in any disciplineA minimum of 4 – 5 years of relevant experience with at least 3 years in a similar supervisory role in retail operations

What Job Seekers Should Know

Applicants should compare their experience and skills with the requirements stated for this Team Leader – Sports position. Important details such as salary, benefits, working arrangements and eligibility are included only when they are provided in the available job information. Candidates should verify any changing employment details before applying.

Application Information

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