Hostess at Waldorf Astoria Dubai International Financial Centre

Hostess at Waldorf Astoria Dubai International Financial Centre Job Overview

This Hostess at Waldorf Astoria Dubai International Financial Centre opportunity is presented for job seekers looking for Hostess at Waldorf Astoria Dubai International Financial Centre Jobs. The role is associated with Dubai and the stated employer is Waldorf Astoria. The information below has been reorganized into a practical format so candidates can review the position, responsibilities and stated requirements more easily.

Key Responsibilities

• Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
• Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
• A Hostess at Waldorf Astoria Dubai International Financial Centre is the first point of contact for our restaurants and is responsible for serving guests in a friendly, timely, and efficient manner to ensure an excellent guest experience.
• Your role is pivotal in upholding Forbes Five-Star standards by anticipating guest needs, delivering exceptional and memorable experiences, and ensuring every guest feels valued, welcomed, and cared for throughout their visit.
• As a Hostess at Waldorf Astoria Dubai International Financial Centre, you are responsible for welcoming guests, managing reservations, and coordinating restaurant seating to ensure a seamless dining experience.
• Working closely with the Food & Drinks team, you will deliver personalised service, anticipate guest preferences, and uphold the highest standards of hospitality throughout every guest interaction.
• Specifically, you will be responsible for:• Extend a warm and genuine welcome to all guests arriving at the outlet.• Escort guests to their tables and present menus in a professional and engaging manner.• Maintain comprehensive knowledge of menu offerings, promotions, and restaurant facilities.• Manage guest enquiries and requests in a friendly, timely, and professional manner.• Follow established reporting procedures and communicate operational concerns promptly.• Maintain impeccable grooming, personal presentation, and hygiene standards in accordance with Waldorf Astoria guidelines.• Answer telephone calls courteously and professionally, accurately recording and communicating messages where required.• Manage restaurant reservations, ensuring guest preferences, dietary requirements, allergies, and special occasions are accurately recorded and communicated to the team.• Coordinate closely with the restaurant team to ensure guest preferences and special requests are delivered seamlessly.• Engage with guests throughout their dining experience, anticipating needs and creating personalised, memorable moments.• Maintain an excellent understanding of the restaurant seating plan to optimise table allocation and guest flow.

Qualifications and Skills

• Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
• A Hostess at Waldorf Astoria Dubai International Financial Centre is the first point of contact for our restaurants and is responsible for serving guests in a friendly, timely, and efficient manner to ensure an excellent guest experience.
• Your role is pivotal in upholding Forbes Five-Star standards by anticipating guest needs, delivering exceptional and memorable experiences, and ensuring every guest feels valued, welcomed, and cared for throughout their visit.
• As a Hostess at Waldorf Astoria Dubai International Financial Centre, you are responsible for welcoming guests, managing reservations, and coordinating restaurant seating to ensure a seamless dining experience.
• Specifically, you will be responsible for:• Extend a warm and genuine welcome to all guests arriving at the outlet.• Escort guests to their tables and present menus in a professional and engaging manner.• Maintain comprehensive knowledge of menu offerings, promotions, and restaurant facilities.• Manage guest enquiries and requests in a friendly, timely, and professional manner.• Follow established reporting procedures and communicate operational concerns promptly.• Maintain impeccable grooming, personal presentation, and hygiene standards in accordance with Waldorf Astoria guidelines.• Answer telephone calls courteously and professionally, accurately recording and communicating messages where required.• Manage restaurant reservations, ensuring guest preferences, dietary requirements, allergies, and special occasions are accurately recorded and communicated to the team.• Coordinate closely with the restaurant team to ensure guest preferences and special requests are delivered seamlessly.• Engage with guests throughout their dining experience, anticipating needs and creating personalised, memorable moments.• Maintain an excellent understanding of the restaurant seating plan to optimise table allocation and guest flow.
• To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:• Fluency in Arabic language skills• Previous experience in a similar role or in Food and Beverage department• Positive attitude• Excellent communication skills (oral and written)• Committed to delivering high levels of customer service• Excellent grooming standards• Flexibility to respond to a range of different work situations• Ability to work on your own or in teams• Previous experience of cash handling• Knowledge of Food Hygiene Regulations• Flexibility to respond to a variety of different work situations• Ability to work on your own and as part of a teamIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:• Previous experience in a similar role within a luxury hotel in Dubai • Knowledge of Forbes Five-Star standards What will it be like to work for Waldorf Astoria Hotels & Resorts?Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience.
• If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

What Job Seekers Should Know

Applicants should compare their experience and skills with the requirements stated for this Hostess at Waldorf Astoria Dubai International Financial Centre position. Important details such as salary, benefits, working arrangements and eligibility are included only when they are provided in the available job information. Candidates should verify any changing employment details before applying.

Application Information

Review the complete requirements and prepare an accurate CV before applying. The application button on this page takes you to the application destination associated with this vacancy.