Guest Relations Coordinator

Guest Relations Coordinator Job Overview

This Guest Relations Coordinator opportunity is presented for job seekers looking for Guest Relations Coordinator Jobs. The role is associated with Dubai and the stated employer is Haus & Haus. The information below has been reorganized into a practical format so candidates can review the position, responsibilities and stated requirements more easily.

Key Responsibilities

• As an award-winning Real Estate agency, we have an established record of achievement and service – as well as expertise in Residential Sales & Leasing, Short Term & Holiday Rentals, Off Plan & Investments, Property Management and Commercial Properties in Dubai.
• We are passionate about maintaining strong, long-lasting relationships with our clients, and are known for our impeccable service standards and professionalism.
• What You'll Do Managing a portfolio of up to 50 properties (area specific).Coordinate any issues faced by the tenants on a daily basis.Coordinate check ins and check outs for the guests on a 24 hour basis.Schedule all housekeeping requirements.Facilitate any maintenance issues with our in-house maintenance team or 3rd party maintenance teams.Responsible to maintain a high level of occupancy all year round.Carrying out Inventory checks after guests leave the property.Answer incoming leads via email, phone and WhatsApp for listings.Responding to all enquiries on International platforms.Facilitate viewings with clients.Track, remind and collect any due rental payments.Responsible to return clients security deposits.Record all bookings and client’s information in our PMS system.
• If you're passionate about delivering exceptional guest experiences and are ready to join our growing Holiday Homes team, we'd love to hear from you.

Qualifications and Skills

• What You'll Do Managing a portfolio of up to 50 properties (area specific).Coordinate any issues faced by the tenants on a daily basis.Coordinate check ins and check outs for the guests on a 24 hour basis.Schedule all housekeeping requirements.Facilitate any maintenance issues with our in-house maintenance team or 3rd party maintenance teams.Responsible to maintain a high level of occupancy all year round.Carrying out Inventory checks after guests leave the property.Answer incoming leads via email, phone and WhatsApp for listings.Responding to all enquiries on International platforms.Facilitate viewings with clients.Track, remind and collect any due rental payments.Responsible to return clients security deposits.Record all bookings and client’s information in our PMS system.
• What You'll Need Minimum 2 years experience in a similar role.Driving license and car is a must.Experience in Dubai is essential.Experience and knowledge of the Dubai Real Estate market is preferred.Strong negotiation and consultative sales skills.Proven experience improving customer satisfaction.Excellent communication skills, with a high proficiency in English.Advanced troubleshooting and multi-tasking skills.
• If you're passionate about delivering exceptional guest experiences and are ready to join our growing Holiday Homes team, we'd love to hear from you.

What Job Seekers Should Know

Applicants should compare their experience and skills with the requirements stated for this Guest Relations Coordinator position. Important details such as salary, benefits, working arrangements and eligibility are included only when they are provided in the available job information. Candidates should verify any changing employment details before applying.

Application Information

Review the complete requirements and prepare an accurate CV before applying. The application button on this page takes you to the application destination associated with this vacancy.