Cluster Sales Executive

Cluster Sales Executive Job Overview

This Cluster Sales Executive opportunity is presented for job seekers looking for Cluster Sales Executive Jobs. The role is associated with Dubai and the stated employer is JA Resorts & Hotels. The information below has been reorganized into a practical format so candidates can review the position, responsibilities and stated requirements more easily.

Key Responsibilities

• At JA Resorts & Hotels, we're looking for a proactive and detail-oriented sales professional to support our cluster sales operation across two distinctive hotel destinations.
• This is an excellent opportunity for someone looking to develop their commercial career while gaining exposure to Leisure, Corporate, Groups, and MICE sales.
• The Role As Cluster Sales Executive, you will provide sales support across JA Ocean View Hotel and JA Hatta Fort Hotel, ensuring enquiries, proposals, sales activities, and client communications are managed efficiently and professionally.
• You'll work closely with the Cluster Director of Sales and both Sales Managers, helping to drive responsiveness, maintain accurate records, and contribute to business growth.
• What You'll Be Doing Provide coordinated sales support across both hotels and all market segments.Maintain and monitor sales calendars, appointments, proposals, contracts, client meetings, and follow-up activities.Receive and process enquiries, ensuring they are accurately recorded and assigned to the appropriate sales team member.Acknowledge requests promptly and help ensure agreed response-time standards are met.Prepare proposals, presentations, rate letters, contracts, and supporting sales documentation using approved templates.Follow up on outstanding proposals, contracts, documents, and client requests.Maintain accurate CRM records, contact databases, account ownership details, opportunities, sales activities, and next actions.Compile sales reports, account production summaries, pipeline updates, and market information for internal review.Coordinate site inspections, familiarisation trips, client meetings, trade visits, and sales events.Assist with prospect research, database development, and agreed outbound sales activities.Support an allocated portfolio of smaller accounts and enquiries under guidance from the sales team.Coordinate handovers of confirmed business to Reservations, Events, Finance, and Operations teams.Maintain sales materials, hotel fact sheets, approved offers, and promotional information.Help ensure a seamless guest and client experience through efficient communication and coordination.Protect confidential information and uphold professional standards at all times.
• What Success Looks Like You will be measured on: Enquiry handling and response times.Accuracy and quality of proposals, contracts, and sales documentation.Completeness and accuracy of CRM records and account information.Timely follow-up and management of sales activities.Sales reporting accuracy and administrative support effectiveness.Coordination of client visits, site inspections, and sales activities.Leads, appointments, and business generated from directly assigned opportunities.Positive feedback from clients, colleagues, and hotel departments.
• Who You Are Highly organised with excellent attention to detail.A strong communicator with a professional and customer-focused approach.Comfortable managing multiple priorities and deadlines in a fast-paced environment.Proactive, dependable, and eager to learn.Someone who enjoys working collaboratively and supporting a wider team.Interested in developing a career in hotel sales and commercial operations.Confident working with data, reports, and client correspondence.

Qualifications and Skills

• What You'll Be Doing Provide coordinated sales support across both hotels and all market segments.Maintain and monitor sales calendars, appointments, proposals, contracts, client meetings, and follow-up activities.Receive and process enquiries, ensuring they are accurately recorded and assigned to the appropriate sales team member.Acknowledge requests promptly and help ensure agreed response-time standards are met.Prepare proposals, presentations, rate letters, contracts, and supporting sales documentation using approved templates.Follow up on outstanding proposals, contracts, documents, and client requests.Maintain accurate CRM records, contact databases, account ownership details, opportunities, sales activities, and next actions.Compile sales reports, account production summaries, pipeline updates, and market information for internal review.Coordinate site inspections, familiarisation trips, client meetings, trade visits, and sales events.Assist with prospect research, database development, and agreed outbound sales activities.Support an allocated portfolio of smaller accounts and enquiries under guidance from the sales team.Coordinate handovers of confirmed business to Reservations, Events, Finance, and Operations teams.Maintain sales materials, hotel fact sheets, approved offers, and promotional information.Help ensure a seamless guest and client experience through efficient communication and coordination.Protect confidential information and uphold professional standards at all times.
• What You'll Bring Experience in hotel sales coordination, reservations, events, guest services, customer service, or a similar support role is preferred.Strong administrative, organisational, and time-management skills.Excellent written and spoken business English.Professional telephone and client communication skills.Proficiency in Microsoft Word, Excel, and PowerPoint.Willingness to learn CRM platforms, hotel sales systems, and commercial reporting tools.Ability to prepare professional correspondence, proposals, and presentations.An interest in Leisure, Corporate, Groups, and MICE sales.Hospitality, tourism, business, or related qualifications preferred, with equivalent practical experience considered.Additional language skills are advantageous.Ability to support activities across both hotel locations when required.
• This role offers a unique opportunity to gain exposure to multiple market segments while working alongside experienced hospitality sales professionals.
• You'll develop commercial knowledge, client relationship skills, hotel product expertise, and hands-on experience across both Leisure and Corporate, Groups & MICE sales.
• Bring your organisation skills, attention to detail, and passion for hospitality.

What Job Seekers Should Know

Applicants should compare their experience and skills with the requirements stated for this Cluster Sales Executive position. Important details such as salary, benefits, working arrangements and eligibility are included only when they are provided in the available job information. Candidates should verify any changing employment details before applying.

Application Information

Review the complete requirements and prepare an accurate CV before applying. The application button on this page takes you to the application destination associated with this vacancy.