Store Manager – Sports Retail

Store Manager – Sports Retail Job Overview

This Store Manager – Sports Retail opportunity is presented for job seekers looking for Store Manager – Sports Retail Jobs. The role is associated with Dubai and the stated employer is GMG Group. The information below has been reorganized into a practical format so candidates can review the position, responsibilities and stated requirements more easily.

Key Responsibilities

• Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector.
• About the role: The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms.
• The job holder is also responsible for managing and coaching the store team.
• Core Responsibilities: Communicate store targets to the team and drive sales to achieve financial objectivesMaintain loss prevention standards and ensure compliance with cash handling, fraud and theft controlsOversee all point-of-sale activity: transactions, customer orders and payments, returns and refunds, inventory updates and customer feedbackManage cash transactions, including petty cash, POS cash and change floatsAudit store administration regularly, resolve issues, and support annual stock counts and spot checksHandle customer complaints and feedback promptly and professionally, taking corrective action in line with policyTrack brand sales performance, research market trends and competitor activity, and propose action plans to grow sales and profitabilityAnalyze sales reports to maximize stock potential and report on new and core collection performanceMaintain window and in-store displays to a high standard in line with merchandising guidelinesOversee inventory management: stock availability, ordering, back-store management, stock movement, stock ageing, stock loss and space managementCoordinate with the facilities team on repairs and replacements and support maintenance standards to extend asset lifePlan staffing levels, schedules and shift coverage, factoring in seasonal peaks and promotional eventsTrain the team in inventory techniques, including receiving, stocking, restocking, transfers and resolving discrepanciesSelf-Management:Set clear objectives and performance targets with team members, aligned to organizational goalsMentor, guide and coach the team to build skills, operational efficiency and continuous improvementApply structured performance management to monitor progress, troubleshoot issues and deliver periodic KPIsGive regular feedback and build a results-oriented environment that supports individual and team growthDevelop leadership pipelines and succession plans within the teamTake ownership and accountability for personal and team outcomes, making timely, sound decisionsLead the team through change with agility, resilience and a problem-solving mindsetCollaborate with the Area Manager, Brand/Category Management, Warehousing and Logistics, Visual Merchandising and Marketing teams Qualifications / Skills: Bachelor's degree in any discipline5-7 years of relevant experience, with at least 3 years in a similar supervisory role in retail operationsFluent English, written and spoken; Russian and/or Arabic is an added advantageIndustry expertise and product/category knowledgeStrong customer orientationProficiency in MS Office and toolsStrong commercial and analytical skills, with the ability to influence and align teams to business goals

Qualifications and Skills

• Core Responsibilities: Communicate store targets to the team and drive sales to achieve financial objectivesMaintain loss prevention standards and ensure compliance with cash handling, fraud and theft controlsOversee all point-of-sale activity: transactions, customer orders and payments, returns and refunds, inventory updates and customer feedbackManage cash transactions, including petty cash, POS cash and change floatsAudit store administration regularly, resolve issues, and support annual stock counts and spot checksHandle customer complaints and feedback promptly and professionally, taking corrective action in line with policyTrack brand sales performance, research market trends and competitor activity, and propose action plans to grow sales and profitabilityAnalyze sales reports to maximize stock potential and report on new and core collection performanceMaintain window and in-store displays to a high standard in line with merchandising guidelinesOversee inventory management: stock availability, ordering, back-store management, stock movement, stock ageing, stock loss and space managementCoordinate with the facilities team on repairs and replacements and support maintenance standards to extend asset lifePlan staffing levels, schedules and shift coverage, factoring in seasonal peaks and promotional eventsTrain the team in inventory techniques, including receiving, stocking, restocking, transfers and resolving discrepanciesSelf-Management:Set clear objectives and performance targets with team members, aligned to organizational goalsMentor, guide and coach the team to build skills, operational efficiency and continuous improvementApply structured performance management to monitor progress, troubleshoot issues and deliver periodic KPIsGive regular feedback and build a results-oriented environment that supports individual and team growthDevelop leadership pipelines and succession plans within the teamTake ownership and accountability for personal and team outcomes, making timely, sound decisionsLead the team through change with agility, resilience and a problem-solving mindsetCollaborate with the Area Manager, Brand/Category Management, Warehousing and Logistics, Visual Merchandising and Marketing teams Qualifications / Skills: Bachelor's degree in any discipline5-7 years of relevant experience, with at least 3 years in a similar supervisory role in retail operationsFluent English, written and spoken; Russian and/or Arabic is an added advantageIndustry expertise and product/category knowledgeStrong customer orientationProficiency in MS Office and toolsStrong commercial and analytical skills, with the ability to influence and align teams to business goals

What Job Seekers Should Know

Applicants should compare their experience and skills with the requirements stated for this Store Manager – Sports Retail position. Important details such as salary, benefits, working arrangements and eligibility are included only when they are provided in the available job information. Candidates should verify any changing employment details before applying.

Application Information

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